Need a digital shower repair? We were contacted by a regular customer that has used us for everything from cctv to car problems. They had a digital shower that was only delivering cold water.

Sadly the unit was discontinued and no spares were available and the issue was not so much the cost of a new unit, but more how the control panel would look when installed. This customer really liked the look of their control panel and is very particular on aesthetics.

Thankfully the customer admitted that they had tried to take a look themselves and caused a small leak, so we potentially had a few problems to contend with.

We sourced another faulty unit with the aim of creating one good unit out of the 2.

We discovered both flow and temperature valves were seized in the original unit, but suspect this was the result of the soaking. We un-seized these, but didn’t want to risk the chance of longer term damaged, so decided to work with the donor unit as a foundation.

The donor unit looked promising as both valves were working well. It was reported to not allow selection between the 2 shower heads. We track this down to a faulty solenoid valve which we took from the original unit.

We put everything back together and the test results were good. There was however one last curve ball. When we reinstalled the unit and connected to the original panel, there was no hot water control! We swapped out the control panel for the one from the donor and the unit worked perfectly!

The problem was originally caused by a faulty control panel, but in the process of trying to fix it, the owner had caused a leak and almost certainly seized the flow and temperature valves.

Would it have been better had we been called immediately? Possibly. There still would not have been any spares, so the donor would have been needed. However, it would have saved a lot of fiddly valve swapping and troubleshooting