A brand-new dental practice came to us just weeks before its planned opening, facing a problem that's more common than you'd think: because the building was new and had no registered postcode, no broadband provider would take the order. Without an emergency connection, the launch was at risk.
The practice had invested heavily in a modern fit-out, but getting national address databases updated — a step every broadband provider needs before they can activate a line — can take months. Without internet, the team couldn't:
No internet meant no opening day. They needed a business-grade connection that could be installed immediately, support multiple staff and clinical systems, and run reliably until permanent fibre was available.
We deployed one of our portable, high-performance emergency internet units — built specifically for new businesses, building sites, and premises without a postcode. The system uses industrial-grade 4G with external antennas where needed, giving a stable, business-ready connection even in difficult areas.
What we delivered:
With connectivity in place, the team configured their patient management system, set up imaging and cloud sync, got VOIP and reception phones working, connected card payment terminals, and enabled staff access to NHS and supplier portals — all before opening day.
The practice opened exactly on schedule. What started as a short-term fix has now run smoothly for over two months, handling the daily workload of a busy healthcare environment without issue. When the postcode is finally registered, we'll move the practice over to permanent fibre or a leased line with zero downtime.
Whether it's a dental practice, office, retail unit or healthcare facility, broadband delays can derail a launch. Our emergency internet solutions get you online fast, so you can open on time — even when permanent broadband isn't an option yet.
Learn about Emergency Internet
